Hard Rock Hotel and Casino

Guest Room Attendant (GRA) - Housekeeping

US-NV-Las Vegas
Job ID #
2012-1493
Status
On Call
Division
Hotel

Job Description

 

POSITION SUMMARY

The incumbent in this position is responsible for maintaining specified standards
of cleanliness throughout the hotel guest room areas by cleaning all areas of the hotel guest room, as directed.   


GENERAL ACCOUNTABILITIES

(The following statements are intended as general illustrations of the work in this class and are not all inclusive for specific positions.)

  • Clean hotel rooms, hallways, linen rooms, employee and storage areas in the hotel, as directed.
  • Maintain and clean all equipment used throughout the course of a shift, as directed.
  • Maintain proper documentation of all duties accomplished during a working shift, as directed.
  • Report all safety hazards or maintenance deficiencies for proper handling.
  • Abide by all security measures.
  • Greet all guests throughout shift with the proper salutation and pleasant expression.
  • Perform all duties in a quiet and orderly manner.


WORKING CONDITIONS

Must have ability to:

  • Communicate with hotel guests, e.g., announcing arrival at door, and comprehending Special requests from guests.
  • Inspect and maintain areas for which responsible.
  • Use the equipment associated with the position, including but not limited to vacuum, cleaning supplies, and safety equipment.
  • Effectively and efficiently move around work area
  • Physical in nature and requires complete physical mobility in order to effectively and efficiently move around work area.
  • Clean as directed at an acceptable performance rate
  • Minimally communicate and understand, in English, matters of mutual concern such as
    directions, hazards, or questions. 
  • Lift and move up to 50 pounds of supplies.
  • Operate in a working environment that is subject to varying levels of noise.  Incumbents are at times subjected to hazards such as chemicals; proper safety precautions are followed.

 

JOB QUALIFICATIONS

At least 6 months of previous housekeeper (guest room attendant) experience in a similar resort setting. Skills and abilities are typically acquired through two months of on-the-job training.

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