Hard Rock Hotel and Casino


US-NV-Las Vegas
Job ID #
On Call

Job Description


The incumbent in this position is responsible for providing skin care/facials for guests and instructing guests in the proper use of exercise equipment, pool equipment spa jacuzzi and steam room.




(The following statements are intended as general illustrations of the work in this class and are not all inclusive for specific positions.)

  1. Massage guests using normally accepted techniques and rubbing compounds. Abide by all Nevada Cosmetology rules/regulations.
  2. Monitor exercise equipment, surrounding spa and pool area to ensure that the facility is used properly; attends to safety and cleanliness of the area.  Properly maintains all facial room equipment and supplies.
  3. Greet guests and offers instruction and assistance with exercise equipment, pool facilities, locker rooms and spa services.
  4. Follow all prescribed safety procedures; immediately notifies security and supervisor of accidents and potential safety hazards. 
  5. Maintain adequate supply of towels and sundry items; monitors inventory levels and notifies manager when ordering is necessary.
  6.  Ensure exercise equipment is maintained in a clean and attractive manner.
  7. Follow handbook guidelines in regards to proper usage of all spa equipment.
  8. Follow all department guidelines in regards to procedures, treatment protocol and sexual misconduct policy to ensure the highest standards of professionalism and guest satisfaction.




Must have ability to:

  • Work in an environment that is subject to varying levels noise and crowds, the severity of which depends upon customer volume. 
  • Work around jacuzzis and steam rooms and is subjected to extreme heat and wet and/or humid conditions.
  • Bend, reach and have good finger dexterity in order to perform massages effectively.
  • Communicate effectively with customers and co-workers alike.
  • Move effectively and efficiently through the Spa, Pool and Hotel Room area.
  • Lift up to 50 pounds in order to move towels, clean up the work area and carry portable massage table.




Effective written and oral communication skills. Current State of Nevada Aesthetician License. Willingness to learn new modalities and services to ensure guest satisfaction and updates to the spa industry.




In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:

  • Attend required training sessions offered by the Hard Rock.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management


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