Hard Rock Hotel and Casino

Retail Sales Associate - Magic Mike Boutique

US-NV-Las Vegas
Job ID #
2017-2537
Status
On Call
Division
Hotel

Job Description

POSITION SUMMARY
The incumbent in this position is responsible for creating a one of a kind guest experience while maintaining a clean and professional working environment and assisting the management team in daily operations.

 

GENERAL ACCOUNTABILITIES

  1. Demonstrate professionalism, leadership, brand passion and self-confidence
  2. Maintain a positive and enthusiastic attitude for extended periods of time
  3. Ability to work successfully in an autonomous capacity, communicating on going tasks with supervisor 
  4. Ability to multitask
  5. Participation in basic standards, of stocking and store cleanliness ensuring all items are back stocked in the appropriate areas
  6. Support and represent the Hard Rock Value System; Integrity, Service, Passion and Quality
  7. Exhibit a sense of urgency with Guests 
  8. Ability to keep busy during “downtime” within their respective outlet
  9. Monitor and ensure exceptional Guest service and Guest satisfaction
  10. Provide timely performance feedback regarding store issues
  11. Answer phones with approved phone greeting
  12. Adhere to cash handling policies and procedures, including discounts, refunds, exchanges and tips
  13. Proficient in register functions 
  14. Performs related duties as assigned including guest service, and relieving associates for breaks as scheduled
  15. Ensure loss prevention awareness and shrink control
  16. Adhere to all Hard Rock policies and operational procedures; ensure follow through of operational standards
  17. Meet deadlines within the time allotted
  18. Ensure proper store maintenance, cleanliness and safety standards

 

JOB QUALIFICATIONS
Must be able to communicate effectively with both co-workers and clientele; both in verbal and written forms. Must be able to use point of sales system, computer, telephone, and calculator. Must be able to stand for long periods of time and lift at lift 50 pounds. These skills and abilities are typically acquired through one week of training.

 

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